Choosing an provider with good offshore services can significantly help or downright break your plan for hiring tech talents in Vietnam. Therefore, organizations must ensure their expert agency is reliable and trustworthy.
However, there are more than 300 firms between Vietnam and Singapore that specialized in offshore tech talent recruitment. Making the process of selecting a suitable service provider even harder.
That is why in this article, we’ve compiled a list of crucial steps to determine whether they can meet your company’s requirements and expectations.
How Did Previous And Current Clients Talk About Their Services
Checking the credibility of an offshore service provider is an important first step in building a working relationship with any of them. The easiest way is simply to ask their clients. By sending a short email asking about their experience, you can easily obtain great insights into how the service provider actually supports and help your projects.
Generally, people will be happy to offer this information, as well as an indication of their satisfaction with their services. We also recommend trying to ask both previous and current clients, especially those that have staff whom you know or in your business network.
Check Their Local Presence And Network In Vietnam
It’s hard to imagine that a partner with no offices in Vietnam can provide the best offshore services. In other words, having an established presence in Vietnam means the offshore service provider can respond faster to your remote tech team there.
In addition, they should also have a good local network, be able to provide deep insight advice, and exclusive access to tech talents, and potential business partners.
Thus, the first step in evaluating is to check their local presence in Vietnam and if their offices are located in expected areas for your remote tech team, such as Ho Chi Minh City. We also recommended double-checking on their social media and official website for their network of partners & clients.
Determine The Tech Team Structure, Scope And Scale They Can Support
Understanding the structure, scope, and size of your offshore tech team in Vietnam is a must before actually contacting any offshore service providers. After all, it will determine the required budget, time, and manpower to build the team successfully.
Generally speaking, firms tend to start with a small-size team first and then expand whenever they feel confident enough. For example, one of the clients of JDI, Hydra X, kicked start their team in Vietnam with just 2 core senior IT members.
Only after the offshore tech team in Vietnam proved their worth with outstanding performance, the company happily scales up the team to 9 developers in a span of several months. Currently, Hydra X is working with us to keep expanding further in 2022 and beyond.
So dedicated offshore service providers should be able to accommodate your future scaleup plan and hire high-quality tech talents.
Have They Helped To Build Offshore Tech Team For Clients Like You
Chances are your potential offshore service provider has already helped clients to build their tech team in Vietnam before. However, one essential question you should ask them is the customer cases that share similar background and requirements with yours.
The ideal is to learn and evaluate the offshore service provider from the perspective of a worked case with clearly achieved successful outcomes. After all, it means the team has already come up with suitable practical solutions. Thus, they can fine-tune their recruitment strategy to perfectly match your requirements.
If the offshore service provider has never helped any clients from your industry before, then the risk of failing will be much higher. So we recommend double-checking their background and asking them why there are no confirmed customer cases that are relevant to yours yet.
How Well Did They Communicate With You
Communication is the cornerstone of a successful project. A lack of efficient communication between you and the offshore service provider may result in the failure of your tech team expansion in Vietnam.
Where people risk losing service credibility is in talking ‘technical’ in client conversations. Professionals often assume that by discussing client issues in complex detail they are demonstrating their expertise and thus building their credibility. For clients, however, they only want experts who understand their needs and provide solutions.
Meaning a great offshore service provider should be able to explain and keep everything clear for their client. The communication is always delivered in a timely, targeted and effective manner, throughout every stage of the project.
For instance, at JDI, we use various communication tools and channels such as Outlook, Slack, Skype, and more to ensure the information between companies, service providers, and remote tech teams are on the same page. We also handcrafted handbooks to clarify the building and managing tech team workflow to ensure no misconception from our clients.
Conclusion – It Can Take a While To Find Your “Best” Partner
There is no easy way to choose a reliable partner with good offshore services. Nonetheless, leveraging our shared experiences can definitely help you increase the odds of finding one faster.
If you are interested in our offshore services for building a tech team in Vietnam, do contact us for an in-depth consultation. You can also find more relevant insights from our previous webinar titled “Bridging The Tech Talent Gap With Offshore Developers In Vietnam”
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